BC Game Privacy Policy

BC Game is committed to maintaining the privacy and security of personal data provided by users in India. The platform collects personal information to deliver, improve, and secure its services in full compliance with applicable Indian data protection legislation, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

Personal Information Collected

The following categories of personal data may be collected during registration and continued use of the platform:

• Full legal name;
• Date of birth;
• Email address and contact details;
• Government-issued identification documents;
• Financial and payment information;
• Device identifiers, IP addresses, and browsing activity on the platform.

Purpose of Data Collection

Personal information is collected for the following purposes:

• Verifying user identity and age in accordance with regulatory requirements;
• Processing deposits, withdrawals, and other financial transactions;
• Maintaining account security and preventing fraudulent activity;
• Complying with legal obligations, including anti-money laundering (AML) requirements;
• Improving platform functionality and user experience.

Security Measures

BC Game applies both technical and organisational safeguards to protect user data, including:

• SSL encryption for all data transmissions;
• Restricted internal access to personal information on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Secure storage protocols for sensitive documents.

User Rights

Users in India have the right to:

• Access the personal data held about them;
• Request corrections to inaccurate or incomplete information;
• Request deletion of personal data, subject to legal retention obligations;
• Withdraw consent for specific processing activities where consent is the legal basis;
• Lodge a complaint with a competent data protection authority.

Personal data collected from users is used strictly for defined, lawful purposes. BC Game processes this information transparently and in accordance with applicable data protection laws.

Account and Service Management

Collected information is used to:

• Create and maintain user accounts;
• Authenticate identity during login and account recovery;
• Process financial transactions, including deposits and withdrawals;
• Administer bonuses, promotions, and loyalty programmes.

Regulatory and Legal Compliance

User data is processed to fulfil statutory obligations, including:

• Compliance with Know Your Customer (KYC) requirements;
• Anti-money laundering (AML) monitoring and reporting;
• Responding to lawful requests from regulatory or law enforcement authorities.

Analytics and Service Improvement

Aggregated and anonymised data may be used to:

• Analyse platform usage patterns;
• Identify and resolve technical issues;
• Optimise site performance and navigation.

Marketing Communications

Where users have provided explicit consent, personal data may be used to:

• Send updates about new features, promotions, or products;
• Deliver personalised content based on usage preferences.

Users may withdraw consent for marketing communications at any time by updating their account preferences or contacting the support team. All data processing activities are conducted on a lawful basis, and no information is used beyond the purposes disclosed in this document.

Users of BC Game in India retain full rights over their personal data and may request access, correction, or deletion at any time through the procedures outlined below.

Accessing Personal Data

Users may submit a written request to the platform’s support team to obtain a copy of the personal data held in their account. Requests are processed within a reasonable timeframe in accordance with applicable law.

Correcting or Updating Information

If any personal information on file is inaccurate or outdated, users may:

• Update basic account details directly through the account settings panel;
• Contact the support team to request corrections to identity documents or financial information.

Data Deletion Requests

Users may request the deletion of their personal data by submitting a formal request to the support team. Deletion is carried out subject to the following conditions:

• The account must have no pending transactions or unresolved disputes;
• Certain data may be retained for a legally required period to comply with AML, KYC, or tax obligations.

Consent for Security Checks

By registering on the platform, users provide consent for the processing of personal data necessary to conduct identity verification, fraud prevention, and security checks. This includes the transmission of relevant data to authorised verification service providers.

Payment Data Processing

Financial information required to process deposits and withdrawals is handled by accredited third-party electronic payment service providers. These providers operate under strict data security standards and are contractually obligated to protect user information. Personal financial data is not stored on the platform’s servers beyond what is necessary for transaction processing.

BC Game does not permit registration or use of its services by individuals under the age of 18. The platform is intended exclusively for adults, and all users must confirm their age upon registration.

Age Verification

The platform requires documentary evidence to verify that users meet the minimum age requirement. Without supporting identification documents, the operator is unable to independently confirm a user’s age. Users who are found to be underage will have their accounts suspended immediately, and any funds held in such accounts will be handled in accordance with applicable law.

Parental and Guardian Rights

If a parent or legal guardian becomes aware that a minor has registered on the platform or provided personal information without authorisation, they are advised to:

1. Contact the BC Game support team immediately with relevant identification.
2. Submit a formal request for account closure and deletion of the minor’s personal data.
3. Provide supporting documentation to assist in the verification process.

Upon receipt of a verified request, the platform will close the account and permanently delete the associated personal data in accordance with this Privacy Policy and applicable data protection legislation.

Personal data collected from users in India may be transferred to and processed in countries outside India where BC Game operates or maintains partnerships and affiliates. By using the platform and accepting this Privacy Policy, users provide explicit consent to such international data transfers.

Safeguards for Cross-Border Transfers

BC Game ensures that all agents, partners, and affiliates who receive personal data in connection with international transfers are bound by strict confidentiality obligations. Specifically:

• All third-party recipients are required to implement data security standards equivalent to those applied by BC Game;
• Data sharing agreements with international partners include contractual clauses that prohibit unauthorised use or disclosure of personal information;
• Transfers are conducted only where a legitimate purpose exists, such as account servicing, fraud prevention, or regulatory compliance.

User Consent

Continued use of the platform following acceptance of this Privacy Policy constitutes informed consent for the international transfer of personal data as described in this section. Users who do not consent to such transfers should discontinue use of the platform and contact the support team to request account closure and data deletion.

This Legal Disclaimer forms an integral part of the Privacy Policy and establishes the specific legal framework that governs the relationship between BC Game and its users in India with respect to the collection and processing of personal data.

Scope and Application

The provisions of this disclaimer modify or supplement the general terms of the Privacy Policy where necessary to create a defined legal regime applicable to specific circumstances. This disclaimer applies in the following situations:

• A user has accepted the Privacy Policy through the act of registration, which constitutes a binding agreement;
• A user has ratified the terms of the policy through continued use of the platform following any published update;
• A user has explicitly joined the agreement by signing a separate written consent form, where required.

Effect of Acceptance

Once a user has accepted this Privacy Policy through any of the means described above, the terms of this disclaimer are legally binding. The disclaimer does not limit or waive any rights afforded to users under applicable Indian law, including the Digital Personal Data Protection Act, 2023. Any conflict between this disclaimer and mandatory statutory provisions shall be resolved in favour of the applicable law.

BC Game uses cookies on its website to enhance platform performance, personalise the user experience, and gather analytical data. Cookies are small text files stored on a user’s device by the browser when visiting the site.

Types of Cookies Used

The following categories of cookies are deployed on the platform:

• Session cookies: Temporary files that support navigation and account functionality during an active session;
• Analytical cookies: Used to collect aggregated statistics on how users interact with the site, including pages visited and time spent;
• Behavioural cookies: Record user preferences and activity to deliver a more relevant and personalised experience;
• Performance cookies: Monitor site speed, error rates, and technical functionality to support ongoing optimisation.

Storage Duration

All cookies placed by BC Game are stored on the user’s device for a period of up to one year, after which they expire automatically. Users may also delete cookies manually at any time through their browser settings.

Cookie Consent

By continuing to use the BC Game website after being notified of cookie usage, users consent to the placement and use of cookies as described in this section. Users who prefer not to accept cookies may adjust their browser settings accordingly, though this may affect the availability of certain platform features.

Access to and use of the services provided by BC Game is conditional upon the user’s full and unconditional acceptance of this Privacy Policy. By registering an account or continuing to use the platform, users acknowledge that they have read, understood, and agreed to the terms set out in this document.

Version Precedence

This document represents the current and binding version of the Privacy Policy. It supersedes and replaces all previous versions of the policy that may have been published on the platform. In the event of any inconsistency between this version and any prior version, the terms of the current document shall prevail.

Policy Updates

BC Game reserves the right to amend this Privacy Policy at any time. Users will be notified of material changes through the platform or by email. Continued use of the services following notification of an update constitutes acceptance of the revised policy. Users who do not agree with any amendments are advised to discontinue use of the platform and submit a request for account closure.

BC Game may share personal data with third-party service providers, partners, and affiliates in accordance with the terms of this Privacy Policy and applicable Indian data protection laws.

Circumstances for Data Sharing

Personal information may be disclosed to third parties in the following circumstances:

• To resolve disputes, investigate complaints, or enforce the platform’s Terms and Conditions;
• To fulfil contractual obligations with payment processors, identity verification providers, or technology partners;
• To comply with legal obligations or lawful requests from regulatory or law enforcement authorities;
• To support fraud prevention, anti-money laundering measures, or security investigations.

Transparency in Third-Party Disclosures

Where third-party service providers are listed on the BC Game website, users may review the categories of partners with whom data may be shared. In cases where a third party is not listed, BC Game will disclose the specific purpose and the volume of personal data shared before the transfer takes place.

User Consent for Data Transfers

By submitting personal information to BC Game, users provide informed consent for the transfer of that data to authorised third parties as described in this section. Personal data shared with third parties is limited to what is necessary for the stated purpose and is protected by contractual confidentiality obligations.

The BC Game website may contain hyperlinks to third-party websites and online services. These external platforms operate independently and maintain their own privacy policies, which may differ significantly from those of BC Game.

Disclaimer of Liability

BC Game is not responsible for the data collection, storage, processing, or usage practices of any external websites accessible through links on the platform. The inclusion of a link on the BC Game website does not constitute an endorsement of the third-party site or its privacy practices.

User Responsibility

Users who follow links to external websites are advised to:

• Review the privacy policy of any third-party site before submitting personal information;
• Exercise caution when providing data on platforms outside the BC Game environment;
• Contact the relevant third-party operator directly with any concerns regarding the handling of their personal data.

BC Game bears no liability for any loss, damage, or privacy breach arising from a user’s interaction with external websites.