Responsible Gaming at BC Game

All forms of gambling carry an inherent risk of financial loss. Players at BC Game are encouraged to treat gambling as a form of entertainment, not as a source of income or a way to recover past losses.

Responsible play is built on a few core principles:

• Set a fixed budget before placing any bet and do not exceed it;
• Play only with funds that can be comfortably lost without affecting daily life;
• Take regular breaks to maintain a clear and balanced state of mind;
• Avoid gambling under emotional stress, fatigue, or the influence of substances;
• Keep track of the time and money spent during each session;
• Never chase losses, as this behaviour increases financial and emotional risk;
• Treat each gaming session as independent, with no expectation of recovering previous losses;
• Use the responsible gaming tools provided by the platform to reinforce healthy habits.

Betting addiction can develop gradually and may not always be easy to identify in its early stages. Awareness of the warning signs is the first step toward protecting your wellbeing and seeking appropriate support.

The following indicators may suggest a developing problem with gambling:

• Spending more time or money on gambling than originally intended;
• Feeling restless, anxious, or irritable when attempting to reduce or stop gambling;
• Repeatedly failing to cut back or stop despite genuine efforts to do so;
• Using gambling as a way to cope with stress, sadness, anxiety, or other emotional difficulties;
• Lying to family members, friends, or colleagues about the extent of gambling activity;
• Borrowing money or selling personal belongings to fund gambling;
• Neglecting work, studies, or personal responsibilities due to gambling;
• Continuing to gamble even after significant financial losses;
• Experiencing persistent thoughts about gambling throughout the day;
• Losing interest in hobbies or social activities that were previously enjoyable.

If several of these signs are present, it is strongly advisable to seek professional guidance without delay. Addiction is a serious condition, and early intervention leads to better outcomes.

Combating a gambling problem requires a structured and honest approach. BC Game provides several practical tools and recommendations to help players regain control over their activity.

The following steps can support a healthier relationship with gambling:

• Use the deposit limit feature to cap the total amount available for wagering within a set time period;
• Set session time limits to prevent extended and unplanned gambling sessions;
• Activate cooling-off periods to temporarily pause gambling activity when needed;
• Request a self-exclusion from the platform for a defined period if gambling has become difficult to control;
• Reach out to BC Game customer support to discuss available responsible gaming options;
• Speak openly with a trusted person, such as a family member or close friend, about your concerns;
• Contact a professional counsellor or therapist who specialises in behavioural addiction;
• Remove saved payment details from the account to add a practical barrier before depositing;
• Avoid accessing gambling platforms during periods of emotional distress;
• Monitor your betting history regularly through the account dashboard to maintain awareness of your patterns.

Several organisations in India and internationally provide confidential support to individuals affected by gambling addiction. Reaching out to these services is a constructive and positive step toward recovery.

The following resources are available to players seeking assistance:

• iCall (Tata Institute of Social Sciences): a psychological counselling service accessible to individuals across India, available at icallhelpline.org;
• Vandrevala Foundation Helpline: a 24/7 mental health support line operating in India, reachable at vandrevalafoundation.com;
• Gamblers Anonymous India: a peer support community for individuals with gambling problems, with information available at gamblersanonymous.org;
• NIMHANS (National Institute of Mental Health and Neurosciences): a leading mental health institution in Bengaluru offering addiction treatment services, accessible at nimhans.ac.in;
• Snehi: a non-profit organisation providing emotional support and counselling services in India, available at snehi.org;
• BeGambleAware: an internationally recognised resource offering guidance, self-assessment tools, and referral to addiction specialists, available at begambleaware.org.

Players in India who are experiencing difficulties related to gambling can contact BC Game customer support at any time for guidance and assistance. The support team is trained to provide information on available responsible gaming tools and to connect users with appropriate resources.

The following contact methods are available:

• Live Chat: accessible directly through the BC Game website and available around the clock for immediate assistance;
• Email Support: players can submit a detailed request to the official BC Game support email address found in the Help section of the platform;
• Help Centre: a dedicated support portal containing articles, FAQs, and guides on responsible gaming features and account controls.